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Exceptional 24/7 Support for Your Technology Needs

Exclusive membership plans for swift, personalized round-the-clock service provide the quickest route to resolution. With Vibes, your technology always performs at its best.

Plan Options Crafted for Your Convenience

Rapid response. Receive a prompt reply from our support team, often within 10 minutes. Your concerns are addressed without delay.
Nights and weekends. Our team is available after hours and on weekends if an on-site visit is necessary. We can resolve issues quickly and efficiently.
24/7 access. Gain round-the-clock access to expert technicians. We’re ready to begin troubleshooting remotely, no matter the time of day or night.

System monitoring. We proactively monitor the health of your smart home and frequently identify potential issues before they impact your experience.

Effortless Support, Every Step of the Way

Friendly & Effective 24/7 Remote Support
Reach out by phone or email, and a team member will begin working to resolve your issue, often in as little as 10 minutes. Our highly trained specialists can diagnose and resolve many common technology problems and failures remotely.
Fast & Reliable On-Site Support
When remote troubleshooting isn’t enough, our membership holders receive prioritized access to on-site support. Our technicians arrive fully briefed, equipped with the knowledge needed to resolve the issue quickly and effectively.

Service Designed Around You


Fast, Reliable Resolution

Vibes’ membership plans guarantee fast response times from our remote support team 24/7, 365 days a year. If an issue requires on-site assistance, our team will follow up within an hour. You’ll be back on track as soon as possible without unnecessary delays.


Always Available. Always Professional.

With Vibes, you’re always a priority. Our members receive expedited scheduling for on-site support, including evenings and weekends for urgent issues. Enjoy peace of mind knowing expert assistance from our dedicated technicians is just a call away.

Comprehensive System Monitoring

Enjoy proactive care for all of your connected technology systems. Imagine having someone monitor the health of your system remotely, addressing potential issues before they cause disruption. With Vibes, we do just that, often resolving minor problems before they escalate, without ever needing to step into your home.


Exceptional Value for Our Members

Efficiency is key. Our service platform is designed for maximum effectiveness, so we can pass those savings on to you. As a member, you’ll enjoy preferred labor rates and exclusive discounts. You can always expect high-quality service at a better value from Vibes.

Choose the Level of Support That’s Right for You

and get 10% off with Annual Billing

Signature

  • Skip the line, every time
  • Proactive System Monitoring
  • Prioritized Appointment Scheduling
  • Nights + Weekends – On-site Appointments*
  • 2 × Annual Tech Reviews
  • Discount on Service Labor
  • Same/Next Day On-site Support
  • Remote appointments with Adv Support
  • Unlimited 24/7 Remote Support
  • 10 Min. Response from Remote Support

Proactive

  • Proactive System Monitoring
  • Prioritized Appointment Scheduling
  • Nights + Weekends – On-site Appointments*
  • 1 × Annual Tech Review
  • Discount on Service Labor
  • Same/Next Day On-site Support
  • Remote appointments with Adv Support
  • Unlimited 24/7 Remote Support
  • 30 Min. Response from Remote Support

Priority

  • Prioritized Appointment Scheduling
  • Nights + Weekends – On-site Appointments*
  • 1 × Annual Tech Review
  • Discount on Service Labor
  • Same/Next Day On-site Support
  • Remote appointments with Adv Support
  • Unlimited 24/7 Remote Support
  • 30 Min. Response from Remote Support

Essentials Plus

  • Remote appointments with Adv Support
  • Unlimited 24/7 Remote Support
  • 60 Min. Response from Remote Support

Not interested in remote support, urgent response, discounted rates, and other membership benefits?

On-site only support is available to non-members during normal business hours. All clients must accept our terms of service to request appointments from our support team. Scheduling is subject to availability and regular on-site labor rates apply.

Enjoy Premium Support and Exclusive Value

Have questions about our comprehensive service plans or need help selecting the best fit for your Iowa property?